As you will no doubt be aware, there are concerns around the COVID-19 virus and its impact on our daily lives.
We would like to reassure you that we are going to exceptional lengths within our business to ensure there is as little disruption as possible during this period.
Our dealership facilities at Ormskirk and Skelmersdale have always been an exceptionally clean environment to visit and work in and continues to be even more so. Our cleaning and hygiene team are now on full time hours from 7am until 7pm, 7 days a week, our showroom host will be asking all guests to use hand sanitizer on arrival and departure and every team member attends a morning meeting held by our General Manager to discuss if they have any viral symptoms, if they have they are asked to go home for 14 days as per the NHS Guidelines.
Vehicle Sales Department
We are operating a number of self-contained consultation rooms should you wish for a more private appointment to discuss your requirements, these are furnished with the same comforts you would expect when visiting (06 Vauxhall Ormskirk) and (06 Mitsubishi & Vauxhall Skelmersdale) including Tea, Coffee and light refreshments.
We do of course completely understand that some of you will still feel better being in your own home, therefore if you are interested in a particular vehicle, you can reserve online, and we can bring the car to you to test drive to make an informed decision. This will be done by one our knowledgeable Vauxhall or Mitsubishi team who will be able to answer any questions about the chosen vehicle.
In the aftersales department we have doubled the number of courtesy cars available for use, as again you may feel more comfortable using one of these rather than waiting at our dealership. This includes use for a short period of time, so for example if you want to go home during a service you can either use one of the vehicles or one of our service advisors will drop you off and pick you up again. Alternatively, you can request for us to pick up your vehicle – we will do the required work and drop it off again making sure to sanitise your car on return – at no extra cost to you. Our paperwork and invoicing process is also paperless, so all receipts and records can be emailed to you directly, if you do not have email or internet access we will of course forward all in the post to you. Please be assured that all our teams are doing their utmost to provide you with the highest levels of service and a clean, safe environment before, during and after your visit to our dealership.
Thank you again for your ongoing support of 06 Vauxhall Ormskirk and 06 Mitsubishi & Vauxhall Skelmersdale.